Returns & Exchanges
Due to the perishable nature of our snacks, we offer a 14-day return window for unopened items or a full replacement for products that arrive damaged or incorrect. Your satisfaction is our priority, and we strive to ensure every bite meets our high quality standards.
Return Process
- 1.Verify Eligibility
Ensure your snack items are unopened, in their original packaging, and within 14 days of delivery for a standard return.
- 2.Contact Support
Email our team at [email protected] with your order number and photos if the product arrived damaged or stale.
- 3.Ship the Items
Securely pack the items and use the prepaid shipping label provided by our team to send the package back to our warehouse.
- 4.Receive Refund
Once we inspect the returned snacks, a refund will be issued to your original payment method within 5 to 7 business days.